Privacy Policy Robozonex
We value your trust. Learn how Robozonex Labs collects, uses, and safeguards your personal data across our hardware ecosystems and learning platforms.
1. Introduction
Robozonex Labs (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparent handling of your data. This Privacy Policy describes how we collect, store, process, and protect your information when you interact with our website, purchase hardware kits, participate in STEM lab training, or use our digital platforms.
2. Information We Collect
Personal Details
Full name, institutional email, phone number, school/college affiliation, and shipping address when submitting inquiry forms.
Technical Telemetry
IP address, browser type, operating system, and interaction metrics gathered through secure analytics tools.
Lab Specifications
Custom laboratory requirements, hardware selection, sensor preferences, and academic research goals.
3. How We Use Your Information
Service Fulfillment
Delivering STEM labs, shipping development kits, and facilitating faculty bootcamps.
Direct Communication
Sending progress reports, technical updates, and warranty notifications.
Hardware Refinement
Improving sample code, schematic guides, hardware durability, and docs.
Security & Compliance
Preventing unauthorized access and ensuring institutional compliance.
4. Data Protection & Security Guarantee
We implement physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, loss, or alteration. All database connections utilize encrypted TLS standards. We never sell, trade, or rent user data to third-party advertisers.
7. Data Retention Policy
We retain personal and project information only for as long as necessary to fulfill the educational, transactional, or technical support objectives outlined in this policy, or as mandated by statutory Indian tax and corporate laws.
8. Your Rights & Control
Access & Inspection
Request a detailed export of personal data linked to your account.
Correction & Erasure
Request correction of inaccurate details or complete erasure of your contact record.
Consent Opt-out
Unsubscribe from non-essential educational newsletters anytime with one click.
9. Privacy Officer & Inquiry Contact
If you have any questions, data requests, or privacy concerns, please contact our support desk:
Privacy Support Email
robozonex.labs@gmail.com
Direct Support Line
+91 6386155810 / 9044441535